Interactive Salesforce Lightning Chat Component

Chat Component

Lightning Design System  |  Developer Guide

The Chat component is used to display real-time and past chat logs between service agents and customers. It comes with a number of sub components that can be used to display the different types of chat items.

Interactive Chat Example

  • Andy Martinez
    4:58 PM
    Chat started
  • Hi, my CloudWidget only speaks French
  • Hi Andy, thank you for contacting Widget Support. Can you please tell me what language you are trying to program on your CloudWidget?
  • Have you tried turning it off and on again?
  • Jason Dewar sent a transfer request to Technical Support Team 5:19 PM
    Andy needs help changing the language on his CloudWidget
  • Andy Martinez
    5:30 PM
    Chat ended

Interactive Controls

File Attachment Example

Past Chat Example

  • Andy Martinez
    4:58 PM
    Chat started